From now on, putting an end and for the moment new claims of credit bank, except for the granting of financing to agricultural producers and the Business System, specifically focused on food production.

Likewise, the services of buying and selling of house and cars cease to go, as well as the granting of property titles, in addition to the sale of stamps in Cuban Convertible Units, and the opening of bank tax accounts for self-employed workers.

The bank offices will work only from Monday to Friday, from 8:00 am to 1:00 pm and will not serve customers who do not carry the masks. The Saturdays that meet in time with the payment dates for pentioners, the service will only be provided from 8:00 am to 11:00 am.

They are calling the people to profit form electronic and channel devices such as Remote Banking, Transfer mobile banking, EZ, the Network of ATMs and Point of Sale (POS terminals), to perform banking operations and payment of services. In this sense, from April 17 to 30, the banking institution will be giving a 10% discount on operations made with magnetic cards through the POS and Online Payment operations by Transfer mobile banking and EZ.

Other measures applied at the national level and which are also used by banking institutions in the territory, benefit the elderly, vulnerable age group, by giving the possibility to retirees and pensioners who charge by checkbook to be able to designate another person to make the collection at any bank branch, presenting the checkbook coupon signed by the beneficiary and the identity card of both.

In the case of retirees and pensioners who charge by magnetic card in places where there is no presence of ATMs, and even these may be damaged, lost or demagnetized, they are given the temporary possibility of another person or family member to make this operation by cash. Therefore, the person authorized to charge for the retired person/pensioner shall go to the bank office carrying the magnetic card and the retired person's Identity Card, his/her own, and a handwritten authorization of the retired person with his/her signature, authorizing the person carrying these documents to charge in his/her place.

On the other hand, for customers who have debts and are interrupted or receive salary affects due to the measures adopted in the current epidemiological situation, they will have a suspension of the payment of the principal and interest until June 30, 2020.

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